Micro Bite Description
They say the Customer is King… This micro bite incorporates theories of customer relationship management, emotional intelligence, and service excellence. It emphasises the importance of empathy, active listening, and delivering personalised experiences.
Aims
Enhance customer service skills, improve customer satisfaction, and build strong customer relationships. It involves understanding customer needs, effective communication, and problem-solving.
Customer Focus
SKU: BCV2b
£7.00 Regular Price
£2.10Sale Price
Excluding Sales Tax
New business discount